TAKING THE PAIN OUT OF PERFORMANCE REVIEW: 972-394-8906 or 1-888-978-6632 U.S. Toll Free

Visit our COURSE OF THE WEEK at the end of this Newsletter plus our EXTENSIVE Complimentary Webinar offerings.   FREE PRODUCTS:  We have many FREE training products for your learning enjoyment–See Free Products Directory.       TAKING THE PAIN OUT OF PERFORMANCE REVIEW IS AN ACHIEVABLE GOAL!  Call for details:  972-394-8906 or 1-888-978-6632 U.S. Toll Free

The effective, accurate and objective evaluation and improvement of each employee’s performance holds the key to improving the overall performance of your entire organization.  The top 5 problems with annual performance reviews are:

F0B7                          Infrequent

F0B7                          Subjective

F0B7                          Not Goal-Focused

F0B7                          Inconvenient

F0B7                          De-Motivating

The simple truth of the matter is that most performance reviews today are counter-productive.  A study by the Society for Human Resources Management (SHRM) found that 90% of performance appraisals are painful and don’t work and they produce a low percentage of top performers, and the more recent data suggests we have not made any progress.

For performance reviews to be effective, we need to pivot away from annual reviews to a continuous focus on performance based on goals.  New research suggests simple improvements.  Performance reviews cannot be improved by simply automating the process, yet automation is crucial.  Employees and managers have to be focused – laser focused at that – on goals.  If done well, performance reviews can actually help improve engagement, motivation and performance.

Conducting and delivering effective performance reviews is difficult and challenging no matter how good the tools might be.

We are seeing the emergence of important research that sheds new light on the importance of goal management, which turns out to be one of the five biggest problems with most annual performance reviews. As it turns out, organizations that do a good job managing goals are 26% more profitable, have 40% lower levels of voluntary turnover, and were 28% less likely to downsize.

Goal management is at the very core of performance management. High performing organizations master the fine art of continuous improvement through performance management using goals.  Goal management requires that our employees and managers are far more engaged on a daily or weekly basis about how we’ve defined success in terms of their goals.  You can improve, or re-engineer, performance reviews in your organization by taking three steps:

  1. Automate the process
  2. Focus on goals and performance results
  3. Apply crowd wisdom

These three steps: Automation, Focus on Goals, and Crowd Wisdom, when taken together, offer a path to making significant improvements in your performance review processes.

Automation is crucial for several reasons. The work environment is changing rapidly, and the pace of change is accelerating.  We need tools – web-based automated tools – to do two things: help us keep pace with the workplace and meet the needs of a changed workforce.

1.  Automation helps us focus on goals.  Automated tools can help us link our performance to data, information and the key competencies that tell us we are on track or if we need to make adjustments. Further, automated tools can give us clear indicators in real time about our progress towards our goals. This type of real time, immediate feedback on performance is consistent with the way highly connected, web-savvy younger people in our organizations take in information, interact in social media and learn.

2.  Crowd Wisdomis a concept borrowed from social media.  By including a strong social component in your process, you give employees a chance to offer peer-to-peer recognition and encouragement.

As you think through the need to increase the frequency of interaction with employees on the part of your managers, and as you look for ways to ensure you improve the objectivity of the data that will provide evaluation of employee performance, keep in mind the interpersonal skills your managers will need to master.  Ask us about our targeted customizable workshops and online courses for managers and supervisors that address these important interpersonal skills:

F0B7                          Emotional Intelligence

F0B7                          Giving Feedback

F0B7                          Coaching and Mentoring

F0B7                          Communication

F0B7                          Decision Making

The annual performance review will continued to live on, but it does not have to be the drag on motivation and productivity that it can be.  The key is to pivot our thinking away from performance management as an event that occurs once a year between one employee and one manager towards performance reviews that are goal-driven and nearly continuous based upon data and progress towards goals.  Performance management has to be about performance improvement, employee engagement and success.

ASK US ABOUT our Learning and Development (Crowd Wisdom) Programs, our Instructor-Led Workshops and our Online Courseware that will help you move toward a more rewarding and productive performance-based work environment. Learning programs that strengthen Performance Management practices include:

F0B7                          Developing Performance Goals & Standards

F0B7                          Delegating Effectively

F0B7                          Coaching Job Skills

F0B7                          Improving Work Habits

F0B7                          Providing Performance Feedback

F0B7                          Motivating Team Members

F0B7                          Developing & Coaching Others

ARE YOU INTERESTED IN A………?

A.    Learning Management System to launch, track, and report training

B.    Performance Management System to improve goals, feedback, and reviews

C.    Streaming Video Catalog (1,600+ titles)

D.    E-Learning Courseware Catalog (6,000 + titles)

E.    Online Books–Accessible 24/7

If YES. . . . .THEN click on the following link for information about the above learning products:  www.bizlibrary.com/landingpage/Partners-Resources.aspx?source=STI

 LET US HELP YOU DEVELOP AN ENGAGED, PRODUCTIVE, AND SATISFYING WORK ENVIRONMENT.  Contact Mary Jo Huard at mjhuard@swtinstitute.com or 1-888-978-6632. 

PRESCRIPTION FOR LEADERSHIP TRANSFORMATIONSouthwest Training Institute offers training programs and tools to help organizations get started in building a more positive culture.  Start with our FREE Leadership Needs Assessment (see attached FREE Products Directory for access) to pinpoint the individual learning needs of your managers and supervisors.  This complimentary assessment maps to our Leadership Solutions Curriculum program titles that address critical leadership competencies.  Our Leadership Mini-Series Packages are available to incorporate into flexible training plans.

Our Leadership Solutions Curriculum includes 19 workshop titles–including our newest titles, “Developing & Coaching Others” and “Retaining Winning Talent.”  The value packed into each of our Leadership Solution instructor kits, videos, and workbooks is the VITAL difference that sets us apart from other providers—AND THERE IS NO MANDATORY CERTIFICATION or site licensing.  We offer straight forward solutions that meet real needs without the fluff — which is especially important in times when training budgets are closely scrutinized.   Special discount rates are available for education, non-profit, and government organizations.

Each Instructor Kit includes a fully-scripted facilitation guide, customizable interactive Skill Practice segments, Trouble-Shooting Guides, a customizable PowerPoint slideshow, “reminder” cards (job aids), techniques for more impactful delivery, correlating online courseware, tips for bridging online with classroom, complimentary REINFORCEMENT leadership website for trainers & students, versatile training schedules, transcribed video scripts, workshop agendas, and much more.  The instructor Kits are complete “turn-key” including behavioral videos.  Both the Industrial and Office learning formats are included with each Instructor Kit.   All of our learning materials are professionally developed with adult learning theory in mind using quality design elements.  Our training products are 95% complete; you provide that last 5% to make them exactly yours.  Volume discounts are available. 

INSTRUCTOR KIT PREVIEW:  You can 21-day preview any title for only $25 (plus shipping)–applicable to the purchase price when purchased within 30 days of preview.

Workshop titles 1-16 below are available as instructor-led workshops or through Online Learning (or Blended together).  The first 12 titles are also available in both English and Spanish-language.  We can deliver the workshops for you at your location OR you can purchase the turn-key instructor kits or online courseware for your own in-house delivery.

LEADERSHIP SOLUTIONS CURRICULUM INCLUDES:

1- Essential Skills of Leadership

2- Essential Skills of Communicating (Request complimentary access)

3- Coaching Job Skills

4- Delegating Effectively

      5- Developing Performance Goals & Standards

6- Effective Discipline

7- Improving Work Habits

8- Supporting Change

9- Resolving Conflict

10- Managing Complaints

11- Providing Performance Feedback

12- Communicating Up

    13- Hiring Winning Talent

14- Motivating Team Members

15- Developing and Coaching Others – Team Leader Version

16- Solving Workplace Problems

17- Leading Successful Projects

18- Retaining Winning Talent

19- Developing and Coaching Others – Senior Management Version

You can preview a “partialLeadership Solutions Curriculum participant workbook though the following links:

 Essential Skills of Leadership:   www.vital-learning.com/esl-m/     Providing Performance Feedback:  www.vital-learning.com/ppf-m/

INSTRUCTOR KIT PREVIEW:  You can 21-day preview any title for $25 (plus shipping)–applicable to the purchase price when purchased within 30 days of preview.

TRANSFORM YOUR TRAINING     ABOUT SOUTHWEST TRAINING INSTITUTE:  OUR PROGRAMS ENGAGE LEARNERS RIGHT FROM THE START with the opportunity to interact, practice skills, and learn by doing & observing.  We not only enhance knowledge, we develop skills AND change the necessary behaviors for success.  The result: Participants know how to apply what they’ve learned to real-world situations and put new skills into immediate workplace action.

SOUTHWEST TRAINING INSTITUTE is a training resource company providing the world’s leading range of instructor-led workshops, online courseware, behavioral learning instruments, performance assessments, and video training programs that we can deliver for you at your location OR you can purchase for your own in-house delivery.  Our award-winning programs have successfully helped organizations develop supervisors, leaders, and managers for more than 20 years.  We offer the most comprehensive, practical, and relevant curriculum for building the management skill set required by 21st century managers and supervisors.

LET US HELP YOU DEVELOP AN ENGAGED, PRODUCTIVE, AND SATISFYING WORK ENVIRONMENT.  Contact Mary Jo Huard at mjhuard@swtinstitute.com for more information.  

—————-COMPLIMENTARY WEBINARS—————-

 **FREE WEBINAR*** Wednesday, January 29, 2014, 12:00 p.m. – 1:00 p.m. CST – Five Ways to Build a Better Leadership Development Program.  This webinar which is designed to provide you with four best practices from Fortune 500 companies that have successfully met the challenges faced by today’s leaders and offer you tools for implementing leadership development initiatives in your organization.  Those who participate live can receive 1 HRCI recertification credit. TO EXPERIENCE THIS FREE OFFER, click on the following link for a description and to enroll:  www.bizlibrary.com/landingpage/Partners-Webinars.aspx?source=STI

 **FREE WEBINAR*** Wednesday, February 5, 2014, 1:00 p.m. – 2:00 p.m. CST – Onboard, not Overboard:  Accelerating New Hire Training.  With the economy turning around, many growing companies are starting to recruit talented new employees. That means a lot of first days on the job and a lot of time and money to spend while new employees get up to speed. What if you could lessen the time it takes for an employee to reach his or her full potential? According to a study by Aberdeen Group, effective on-boarding improves retention rates by 52%, time to productivity by 60% and overall customer satisfaction by 53%. In this webinar, we’ll discuss five ways to accelerate the time it takes to get a new employee up to speed, Those who participate live can receive 1 HRCI recertification credit. TO EXPERIENCE THIS FREE OFFER, click on the following link for a description and to enroll:  http://www.bizlibrary.com/landingpage/Partners-Webinars.aspx?source=STI

**FREE WEBINAR*** Wednesday, February 12, 2014, 1:00 p.m. – 2:00 p.m. CST – Lead Like Lincoln:  A Simple Formula for Training Success.  If it were easy, everyone would do it . . . . How many times have we said or thought that about complicated or compelling achievements? When we think about our organizations, this same adage comes into play in a number of contexts.  Can we simplify things?  Can we find a unifying model to help find some sense of order in the chaos and confusion?  A formula based upon Euclid’s First Common Notions which says that if two things are equal to the same thing, then those two things are equal to each other. How this formula will provide a guide for analyzing the steps and the information you will need to design and implement an employee training program that will meet the needs of both your organization and employees.  Those who participate live can receive 1 HRCI recertification credit. TO EXPERIENCE THIS FREE OFFER, click on the following link for a description and to enroll:  www.bizlibrary.com/landingpage/Partners-Webinars.aspx?source=STI

**FREE WEBINAR*** Thursday, February 13, 2014, 1:00 p.m. – 2:00 p.m. CST – Employee Engagement + Learning Culture—A True Love Story.  Relationships and love aren’t always easy. And no, we don’t mean office romance. When you hire a new employee – it’s a commitment and relationship. Both the organization and the employee saw something in each other that they loved. Recent research shows many of us are on the road to break-up.  The heartbreaking facts: 60% of employees are actively disengaged—a 2:1 ratio. Nearly 1/3 of employees think their managers fail to effectively communicate goals. 40% of employees say they don’t receive regular, clear feedback on their performance from their manager. So, how can we nurture our relationships and create a culture that’s engaged and committed to learning? Those who participate live can receive 1 HRCI recertification credit. TO EXPERIENCE THIS FREE OFFER, click on the following link for a description and to enroll:  www.bizlibrary.com/landingpage/Partners-Webinars.aspx?source=STI

**FREE WEBINAR*** Wednesday, February 19, 2014, 1:00 p.m. – 2:00 p.m. CST – Seven Kay Elements for Every Top Learning Strategy.  The best practices in learning strategies are a mix of several elements that meet the needs of the organization, employees and clients or customers. In this complimentary webinar, you will learn seven clear and concise elements of Next Generation Learning Strategies; the importance of continuing adjustments to a successful strategy; and aligning your learning strategies to support organizational goals.  Those who participate live can receive 1 HRCI recertification credit. TO EXPERIENCE THIS FREE OFFER, click on the following link for a description and to enroll:  www.bizlibrary.com/landingpage/Partners-Webinars.aspx?source=STI

**FREE WEBINAR*** Wednesday, February 26, 2014, 1:00 p.m. – 2:00 p.m. CST – Five Ways to Build a Better Leadership Development Program.  You are invited to attend this event which is designed to provide you with four best practices from Fortune 500 companies that have successfully met the challenges faced by today’s leaders and offer you tools for implementing leadership development initiatives in your organization.  Those who participate live can receive 1 HRCI recertification credit. TO EXPERIENCE THIS FREE OFFER, click on the following link for a description and to enroll:  www.bizlibrary.com/landingpage/Partners-Webinars.aspx?source=STI

OUR COMPLIMENTARY WEBINARS ARE PRESENTED BY PARTNER ASSOCIATES OF SOUTHWEST TRAINING INSTITUTE.

PAST WEBINAR RECORDING LIBRARY:  TO EXPERIENCE THIS FREE OFFER, send your name, preferred webinar recording title, your company, job title, phone number, city/state to Mary Jo Huard at mjhuard@swtinstitute.com

F0B7        Mistakes in Performance Reviews

F0B7        Matching Learning to a Multi-Generation Workforce

F0B7        Nightmares in Management

F0B7        Reinforce Training & Boost Learning

F0B7        Dealing with Conflicts

F0B7        Delivering Difficult Messages

F0B7        Getting Ready for the Dance (Learning Becomes Social)

F0B7        Are Your Sales People Dull?

Review the attached Free Products Directory for additional webinar recordings.

CALLING ALL INDEPENDENT CONSULTANTSWe would like to REVENUE SHARE with you—are you looking for another income stream?  Send your name, company, title, phone number, city/state to Mary Jo Huard at mjhuard@swtinstitute.com  or call 1-888-978-6632 (toll free).  Provide the name of your company, how long you have been in business, your website, and complete contact information. Visit our Website at www.swtinstitute.com to review the many learning products and services that you can own and use to provide creative and targeted client solutions or you can sell products to your clients for their own in-house customization and delivery.  Ask us about our Three Affiliate Plans—you can GREATLY add to your bottom line.

OUR COURSE OF THE WEEK – LEAD, DON’T MANAGE—THERE REALLY IS A DIFFERENCE:   The person most influential in the motivation level of team members is the manager followed by co-workers, support personnel, higher management, and the organization itself, i.e. structure, policies, and systems.  If you have ever wondered about how to motivate and influence others more effectively, this workshop will help.  Strategies and techniques for managing people, process and performance in today’s fast-paced work environments will be taught, practiced, and learned in this workshop.  The right practices and approach to managing others can help anyone who works with and through others to accomplish common goals.  This workshop will help improve communication, increase productivity, promote self-awareness and acceptance of differences, enhance individual and team performance, and reduce conflict.  Managers must understand the fundamental shift that has to take place—in perspective, behavior, and practices—before leadership training can be truly effective.

All workshops are CUSTOMIZED with your specific learning objectives and delivered at the client location—wherever that may be.

Our mission is to deliver WORLD-CLASS TRAINING RESOURCES that cover all areas of your business.  Since 1988, we have supplied engaging workshops & training resources that boost productivity and improve morale.  Southwest Training Institute is committed to providing the most innovative and effective training programs available.  We seek to continuously improve our methods and products to better serve the needs of our diverse customers.

FOR INFORMATION, CONTACT Mary Jo Huard, Owner at 972-394-8906 or 1-888-978-6632 (Toll Free) or mjhuard@swtinstitute.com & www.swtinstitute.com

We Provide more than 140 Classroom-Delivered Workshops, Online Courseware, Turn-Key Instructor Kits, Video Training Programs, Personal Development Reports, Webinar Distance Learning, Multi-Rater Feedback & Coaching, Professional Meeting Facilitation, Speakers for Conferences and Meetings, and HR Consulting Services.

Partnering With You for Enhanced Performance and Productivity!   PROUD TO BE A CERTIFIED, WOMAN-OWNED BUSINESS ENTERPRISE.

CONNECT WITH MARY JO HUARD of SOUTHWEST TRAINING INSTITUTE:   TWITTER:  http://twitter.com/mjhuard

LINKED-IN:  www.linkedin.com/in/mjhuard       FACEBOOK:   www.facebook.com/mjhuard    WEBSITE:  www.swtinstitute.com

Southwest Training   Institute–Since 1988     Mary Jo Huard, Owner 4205 Mann Court
Carrollton, TX 75010     USA

Advertisements
%d bloggers like this: